Apex Hotels

About the company

Apex Hotels operates ten luxury hotels in some of UK’s most popular cities including London, Bath, Edinburgh, Dundee & Glasgow. The first Apex hotel was opened in Edinburgh in 1996 before expanding into other cities around the UK in the early 2000’s. They now generate an annual turnover in excess of £60m a year and have been recognised on numerous occasions for their outstanding customer service.

Challenges

The hotels operate autonomously from a finance perspective which means with multiple sites, and the input required of a number of individuals across those multiple sites.

Users manually adjusting/overwriting formulas in spreadsheets (control issues)
Consolidation took a large amount of time to complete
Reports had to be individually maintained for each cost centre, which was very time-consuming.
Room revenue reporting and analysis took the revenue team a huge amount of time – to complete in excel.

The Result

Apex has seen the speed of their data analysis, consolidation and other reporting significantly improved. Spreadsheets no longer need to be distributed to each site for completion. The information could be populated directly into Jedox by way of custom designed forms published through an internet browser.

The multiple site issue is also overcome with this approach as all data is populated into one central database, making data more accessible across the business.

A high-level view with the opportunity to drill down into the detail allows for more efficient use of time. Exception reporting is much easier and can be automated, which allows a more focused review.

Financial Analyst at Apex Hotels, Flora Selkirk had this to say about the Jedox user experience:

“Jedox engages end users in a way that was difficult to achieve previously. The way users are able to quickly and easily interact with the data placed in front of them, without being distracted by needing to check the integrity of the spreadsheet or processing large amounts of data themselves.”